Bitrix24 tarafından Call analytics

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Sales and CRM
Call analytics

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Kurulum sayısı

48700
Geliştirici

Bitrix24

Açıklama

Improve the quality of calls in your company. Compare employee workload and efficiency, monitor the waiting time and call length.

Charts in this dashboard:
- Inbound, outbound and missed calls;
- Related sales;
- Failed to successful deals ratio and related calls;
- Calls over days of the week;
- Related sales representatives statistics.

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Veri güvenliği

Eklenme tarihi: 03.06.2024

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Deal analytics

Deal analytics

Analyze deals and identify tight spots that may need improvement.

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Lead generation

Lead generation

View and analyze how your business creates leads

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Key performance indicators

Key performance indicators

Analyze performance indicators most critical to your business

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Customer churn and retention

Customer churn and retention

Analyze customer retention and churn

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ABC Analysis

ABC Analysis

Identify and prioritize key customers

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Deals and products

Deals and products

Analyze your sales.

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Workflow analytics

Workflow analytics

Analyze your business workflows.

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Customer cohort analysis

Customer cohort analysis

Analyze your customers by time based cohorts.

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ABC Analysis (Products)

ABC Analysis (Products)

Analyze products by category

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Comparative sales analysis

Comparative sales analysis

Compare products or product groups by total sales, number of deals, items sold or discount.

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(39532)